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Customer Service If you have questions regarding your order or the items in this online catalog, please call the Customer Service Department at 1-800-825-1840. You can also email the Customer Service department at: melissa@ultramarketing.net For information not found on this website please contact: Phone: 313-875-2264 e-mail: info@motownmuseum.com RETURNS AND EXCHANGES- Merchandise Returns/Exchanges If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or refund. Please be advised that all merchandise will be accepted for exchange or return, ONLY if returned in its original condition and within 10 days of purchase. Sorry, but we cannot accept items that have been worn, laundered, dry cleaned, altered, marked, or customized. Should merchandise need to be exchanged or returned, the procedures are as follows: 1. Contact Ultra Marketing within 10 days of purchase. Call Toll-Free 1-800-825-1840 or 248-549-9200. 2. The Customer Service Representative will provide you with a return authorization number and form that must accompany the merchandise to be returned. 3. Please forward all authorized returns to: Ultra Marketing Returns Department 4233 Delemere Blvd. Royal Oak, MI 48073 Note: Please remember the return authorization form must accompany all returned merchandise or it will not be accepted. |